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Purchase delivery
What to do if your product did not show up in game.
I paid, but did not get my product
Paid, but the product did not show up in game? See how to collect your purchase on the server and what to do if it is still missing.
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The server did not deliver my purchase automatically
Got a message that the server did not deliver your purchase automatically? Your money is safe. Here is how to get it delivered manually.
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I bought on the wrong Steam account
Bought a product on a different Steam account? Learn how to collect it without buying again and when you can ask for a refund.
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