Articles on: Purchase delivery
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I bought on the wrong Steam account

You do not need to return anything or buy it again. You collect the product on the account it was bought for.


How to collect it


  1. Log in to the Steam app with the account used for the purchase.
  2. Join the server. You do not need to own the game on that account.
  3. After you collect the product, you can switch back to your own Steam account.


Cannot use that account?


Message us in chat with your transaction ID. As long as the product has not been collected, we can ask the server to deliver it manually to the right account or refund your money.

Updated on: 08/11/2026