> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.indrop.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Where do I find my transaction ID?

The transaction ID is your InDrop order number.

## Where to look

- in [Order history](https://indrop.com/en/orders) in your account, with a copy button,
- in the payment confirmation e-mail sent to the address you entered at checkout (check spam too),
- in your browser history, in the link to the page shown after payment.

A reference number from your bank or payment app is something else. The [Payment status](https://indrop.com/en/payment-status) page also accepts the **payment provider ID**.

## Cannot find it?

Message us in chat with:

- the e-mail used for the purchase,
- server,
- product,
- approximate purchase date.

We will find it for you.

> Server staff need proof of purchase? The transaction ID is enough.