> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.indrop.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Unban: how to choose the right option and what it does not cover

## Before you buy

- Buy the unban for **the Steam account that is banned**.
- Choose an option that covers the full length of your ban. An unban for a shorter period than the ban will not remove it.

## What an unban does not cover

An unban removes the ban on the server where you bought it. It does not remove:

- a global ban,
- a ban on the server's Discord,
- a blacklist,
- bans from other servers.

If you get a new ban after the unban, the next unban is a separate purchase.

## Bought the wrong option?

Contact the server staff. They can prepare a payment for the difference to the right option.