> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.indrop.com/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Limited and custom products

Some products are not delivered automatically. Server staff deliver them manually, for example limited cars, businesses, interiors, tags or custom-made products. You usually collect them through a ticket on the server's Discord.

## Good to know

- The server sets the delivery time.
- It is best to agree on the details (what exactly you get, any extra in-game costs) with the server staff **before buying**.
- If the server does not reply to your ticket for a long time, message us in chat with your transaction ID. We will contact the server owner.