> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.indrop.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Bans, server rules and in-game issues

We handle payments and delivery of purchased products.

Bans, server rules, appeals, recruitment and other in-game matters are handled by the server staff, usually on their Discord.

If you cannot contact the server (for example, you are banned from their Discord) and the issue is about a purchase, message us in chat with your transaction ID.